Delivery to other than Denmerk and Sweden

• Your orders will be shipped within 2 workdays at the latest.
• If an order is delivered in several batches, you do not pay extra delivery costs.
• We reserve the right to discontinued items.
• If you have not heard from us within 3 working days after you have placed your order, you can contact customer service on tel: +45 50 69 01 72 or This email address is being protected from spambots. You need JavaScript enabled to view it.
• In case your order is delayed, we will contact you by email or SMS.
• www.evapo-rust.dk cannot be held responsible for delays and any costs due to third parties.

When the package has been shipped to you

• We will not deduct the amount from your account until your item has been shipped to you.
• We send as parcel post with Track&Trace and can therefore track the package all the way from the warehouse and up to delivery at the address.

If you have any questions about your delivery, please contact customer service on tel: +45 50 69 01 72 or e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

When you receive your package

After receiving your package, it is important that you check for transport damage as well as general errors and defects,

• In case of visible transport damage, we must be contacted within 24 hours on tel: +45 50 69 01 72 or This email address is being protected from spambots. You need JavaScript enabled to view it..
• In case of non-visible transport damage, we must be contacted within 5 working days on tel: +45 50 69 01 72 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Right of withdrawal and return

You always have a 14-day right of withdrawal when you shop at www.evapo-rust.dk. Read more about the right of withdrawal and returns under terms and conditions here.